On December 16th, MDT announced the launch of our first mobile app designed to bring the power of MDT Compass directly to our clients’ fingertips. This milestone represents a new chapter in how we support your success and deliver exceptional service, wherever you are.
Why We Built It
In today’s environment, access to critical tools and information on the go is no longer a luxury—it’s a necessity. The MDT Compass App was developed with credit union needs in mind, ensuring you have everything you need to succeed right at your fingertips. As a bonus, we’re expanding our online chat hours to cover 92% of the week (up from 33%), providing real-time support when you need it most. This means that even after hours, you’ll have the option to use chat instead of calling and leaving us a voicemail. It’s all part of our ongoing commitment to improving your experience and ensuring help is always within reach.
Key Features You’ll Love
- Manage Tickets: Open, track and resolve service requests.
- Live Chat: Get real-time assistance from MDT support.
- Stay Updated: Access system status updates and notifications.
- Learn on the Go: Explore training resources, webinar recordings and more.
Built for Credit Unions, Tested by Credit Unions
The app reflects input from client surveys, beta testing and real-world feedback. We want to thank everyone who contributed their ideas and insights during development. Your input has helped us build a tool that prioritizes usability, efficiency and value.
What’s Next?
The app is now live and ready for download on both iOS and Android platforms. Explore the MDT Compass App features and let us know what you think! Experience the convenience and power of MDT Compass in the palm of your hand.
