Managing the data surrounding the tickets submitted by your credit union can have many benefits. It enables you to track and analyze the types and frequency of issues, allowing for the identification of common problems and the implementation of preventive measures. Efficient ticket management also ensures timely resolution of questions or issues, making everyone’s job…
By Reed Block, Senior Data Analyst; and Mary Teachout, Data Analyst As the saying goes, “Knowledge is power;” knowing how to understand your data empowers you to make smart, data-driven business decisions. In our daily jobs, we develop knowledge in several ways –including through coworkers, Google or happy mistakes. However, true knowledge goes beyond…
As another year comes to an end, you are likely taking time to reflect on your performance over the past 12 months. This allows your credit union to look for opportunities in the coming year and identify how best to use the resources at your disposal. One of the largest opportunities for growth is using…
By Reed Block, Senior Data Analyst & Mary Teachout, Data Analyst Fall is upon us, and with every day that passes we get closer to every kids’ (and some adults’) favorite day in October… Halloween! There are plenty of Halloween traditions to celebrate, such as carving pumpkins, curating the perfect costume, or even visiting…
By Mary Teachout, Data Analyst, and Reed Block, Data Analyst MDT has exciting new options to offer when it comes to ARCU add-on products! In addition to Third-Party Loan Integration, make the most of your data with features including an additional environment for testing or backups, connections to other data sources such as Synapsys,…
The Perfect Recipe for Your Data By Mary Teachout, Data Analyst The holidays are known for many things. Snow is falling (at least in Michigan), mugs are full of hot cocoa or holiday-flavored coffee, and the kitchen smells of freshly baked holiday cookies. What could be better than a perfectly decorated cookie? A perfectly…
