Project Manager

Position Location

Farmington Hills, MI
This position is eligible for a hybrid work arrangement. Currently 5 days of on-site work per month are required.

Position Purpose

The role of the Project Manager at MDT is to plan, execute, and finalize project deliverables according to strict deadlines. The Project Manager will work with the client to define the project objectives and deliverables and ensure that those are carried out to meet and exceed stakeholder expectations. This includes, but is not limited to, defining scope, building, and executing of project plans, and coordinating efforts of MDT, Jack Henry, and credit union team members to deliver a project on time. When applicable, the Project Manager will coordinate third-party vendors to work with MDT and credit union clients. Responsible for overseeing quality control throughout the entire project lifecycle and communicating timely and appropriately to project stakeholders.

Duties & Responsibilities

  • Responsible for planning the project to accomplish the established goals within constraints such as time, cost, scope, and agreed-upon quality standards.
  • Continuously monitors progress of project in terms of the status of the plan and keeps all stakeholders informed of the progress.
  • Identifies, logs, analyzes, and manages potential and actual issues and risks. Takes corrective action on issues by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact the scope, schedule, quality, and cost of the project.
  • Continually evaluates established policies and procedures and updates or modifies them as necessary.
  • Possesses general understanding in the areas of application programming, database, and system design.
  • Understands Internet, Intranet, Extranet and client/server architectures.
  • Understands internal MDT network and connectivity requirements for 3rd-party vendors and credit union clients.
  • Possesses a thorough understanding of project capabilities.
  • Responsible for project team leadership, including acquiring team members, motivating team, and ensuring team collaboration throughout the project.
  • Provides leadership to project team through effective objective setting, delegation, and communication. Directs, schedules, and coordinates project tasks.
  • Ensures that staffing levels for projects are appropriate and additional resources are requested as needed.
  • Ensures that questions and concerns are promptly and courteously resolved.
  • Ensures that company policies and procedures are effectively conveyed.
  • Ensures that the company’s professional reputation and appropriate levels of confidentiality are maintained.
  • Represents the company with various trade professionals and groups.
  • Communicates effectively with clients to identify needs and evaluate alternative business solutions.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Keeps management informed of progress toward established objectives and any significant problems.
  • Communicates difficult/sensitive information tactfully.
  • Completes required reports and records.
  • Attends and participates in meetings and committees as required.
  • Stays informed of trends and changes in the project management field.
  • Completes special projects and research studies as required.
  • Ensures that the work area is clean, secure, and well maintained.

Education & Experience Requirements

  • High school diploma or equivalent.
  • Bachelor’s degree in Computer Science or a related field, or equivalent experience.
  • PMP (Project Management Professional) certification preferred.
  • Five (5) years of experience in financial institution back-office core processing preferred.
  • Five (5) years of experience using project management methodology.
  • Experience managing multiple IT projects.

Required Knowledge

  • Knowledge of computer and telecommunications equipment.
  • Understanding of client operations and information needs.
  • Advanced analytical/technical knowledge pertaining to decision analysis.
  • Understanding of teller functions, membership, lending, GL, and ACH/Share Draft processing preferred.

Working Conditions

  • No hazardous or significantly unpleasant conditions (such as in a typical office).
  • Additional hours, including Saturday/Sunday support, as required.
  • Occasional in-state and/or out-of-state overnight travel.
  • Long duration of computer workstation usage.

The compensation is based on experience and offers a base salary plus bonus opportunities. We offer BCBS benefits, dental, disability and life insurance at 90 days and 401K after one year.

Member Driven Technologies is an equal opportunity employer. We hire individuals on the basis of ability, experience, education, intelligence, and character. Member Driven Technologies does not discriminate against any employee or applicant because of race, color, sex, religion, age, marital status, national origin, height, weight, handicap, citizenship status, or otherwise to the full extent of all applicable laws. Our equal employment opportunity policy applies to all our employment practices, including hiring, training, advancement, discipline, and compensation.